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How horas poker Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, you share data with us — and this page explains exactly what we collect, how we store it, and who can access it.

Account data kept secureDANA, OVO, GoPay wallet info protectedNo data sold to third partiesYou control your own account detailsAvailable where local law permits

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What This Privacy Policy Covers

horas poker Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to all data collected when you interact with horas poker — from the moment you create an account through every deposit, game session, and support request. We collect the information needed to run your account: your registration details, the e-wallet identifiers you use

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for DANA, OVO, and GoPay transactions, your device type, and session activity. This data lets us process your deposits, verify your withdrawal requests, and route your account support correctly. We do not sell your personal data to marketing companies or unrelated third parties. Data shared with
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payment processors — including those handling DANA, OVO, and GoPay transfers — is limited strictly to what those processors need to complete your transaction. Your session data (pages visited, game activity) is used internally to improve platform performance and troubleshoot account issues. We retain your account
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data for as long as your account remains active and for a further period as required by applicable regulations in your jurisdiction. Access to this platform and the scope of this policy depend on local law and is available where local law permits. If you are
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accessing from a region where online gaming services face legal restrictions, eligibility is determined by the rules of that region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the personal data we hold, request a correction, or ask us to delete your account information, our support team is the right starting point. Reach us through live chat inside your account dashboard, by email through the contact form on this site, or via our Indonesia support channel where an agent can walk you through the data request process step by step.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at horas poker operates at the account level, the payment layer, and the session layer. We apply encryption across all three points so that your registration details, e-wallet identifiers, and in-session activity are not readable in plain text during storage or transit. Here is a breakdown of how each area works in practice.

Cookie and Session Data

We use cookies to keep you logged in across devices and to remember your preferred lobby view. You can clear session cookies from your browser settings at any time; this will log you out but will not delete your account…

Account Security and Access

Each login triggers an OTP verification step sent to your registered mobile number. This means even if your password is exposed, a second factor is required before account access is granted — protecting your linked DANA, OVO, or GoPay wallet…

Data Retention and Deletion

Active accounts retain full transaction and session history as required for payment verification and support. If you close your account, we follow the retention window set by applicable local regulations before permanent deletion is applied.

Who Can Request Changes

Only the verified account holder can submit a data correction or deletion request. We verify your identity via your registered email and OTP before processing any change — no third party can alter your data on your behalf without this…

Your Privacy Questions, Answered

These are the data and privacy questions we hear most often from account holders in Indonesia — covering everything from what we store about your GoPay deposits to how you request a full data review.

We collect your name, email address, mobile number, and the e-wallet identifiers you use for DANA, OVO, or GoPay deposits. Device type and session activity are also logged for security and performance purposes.

Your wallet identifiers are passed to the payment processor to complete your transaction. We do not store full wallet credentials on our servers beyond what is needed for transaction verification and account reconciliation.

Yes. Submit a data access request through our live chat or email contact form with your registered account email. We will verify your identity via OTP before sending you a summary of stored data.

Contact our support team through live chat or the email form, confirm your identity via OTP, and request account closure with data deletion. We follow the retention period required by local regulations before permanent deletion is completed.

No. We do not sell or share your personal data with marketing companies. Data shared with payment rails like GoPay and OVO is limited strictly to what those processors need to complete your transaction.

Inactive accounts retain data for the period required under applicable local regulations. After that window closes, account data is eligible for deletion. You can also request earlier deletion by contacting our support channel directly.

How horas poker Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Your Privacy Questions, Answered

01 What personal data does horas poker collect when I create an account?

02 Is my DANA or OVO payment information stored on your servers?

03 Can I request a copy of all the data you hold about my account?

04 How do I ask horas poker to delete my personal data?

05 Does horas poker share my data with third parties for marketing?

06 What happens to my data if I stop using my account?

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