Reference

Legal Framework for Your Account on horas poker

Your use of horas poker — including deposits via DANA, OVO, or GoPay, access to the lobby, and account management — is governed by the terms set out on this page. Access is available only where local law in your region permits.

Account TermsPrivacy PolicyCookie PolicyDANA · OVO · GoPay ConditionsEligibility by Region
horas poker Legal Framework for Your Account on horas poker
KEAMANAN & DATA

How We Handle Your Data and Account Security

Your account and the data tied to it — including your e-wallet details for DANA, OVO, or GoPay, your session history, and your device preferences — are handled with a clear set of practices. Players in Makassar and across Indonesia can expect the same data handling standards regardless of how they access the lobby, whether on mobile browser or a saved session on a second device.

Data Retention

We retain account data for as long as your account is active and for the period required by applicable law. When you close your account, we delete personal data that is no longer required for legal or audit purposes.

Cookie Policy

We use session cookies to keep you logged in across your mobile browser and to remember your lobby preferences. You can manage cookie settings from your device browser — disabling them may affect certain account features.

Account Security

Every login triggers an OTP check to your registered contact. If you receive an OTP you did not request, contact support immediately through live chat — do not share the code with anyone.

Your Rights

You have the right to request a copy of the data we hold on your account, ask for corrections, or request deletion where applicable law allows. Submit requests through the account help centre or via email.

HUBUNGI KAMI

Contact Paths for Legal and Account Queries

If you have a question about your rights under these terms, want to request a copy of your account data, or need to flag a concern about how your information is handled, our Indonesia support team is available around the clock. Reach us through the channel that works for you — all three paths below connect to the same team.

Live Chat Open live chat directly from your account page. Our Indonesia support team picks up requests around the clock — use this for urgent account or legal queries.
Account Help Centre Navigate to the help section inside your account. You can submit a formal data or policy request here, and the team will respond via your registered contact detail.
Email Support For written records of legal queries — data access requests, term clarifications, account closure notices — email is the channel to use. Response times may vary by request type.

Frequently Asked Legal Questions

These are the questions we hear most often about account terms, data handling, and eligibility. If your question is not covered here, the support team is available through live chat at any time.

Account access depends on your region and whether local law where you are permits online card and slot services. It is your responsibility to confirm eligibility before registering. We do not extend access to restricted regions.

We collect the information you provide during registration, your e-wallet details used for DANA, OVO, or GoPay transactions, your session activity, and device identifiers. This data is used for account management, security, and legal compliance.

Yes. Submit your request through the account help centre or via email. We will respond through the contact detail registered to your account within the timeframe required by applicable law in your region.

Contact support via live chat or email to request account closure. We will process the request and remove personal data that is no longer required for legal or audit purposes, in line with our data retention policy.

We will notify you via the contact detail on your account when these terms are updated. Continuing to use the platform after an update means you accept the revised terms. Check your registered contact regularly.

Your e-wallet details are used only to process the transactions you initiate and are subject to account verification. We do not share your payment information with third parties outside of what is required to complete your transaction.